Refund policy

We want you to love your purchase but if something isn't right, we're here to help.

Refunds

We offer refunds for:

• Wrong items received
• Damaged or defective products

All refund requests must be submitted within 30 days of the purchase date. Please contact us at hello@granitehippo.com if you believe you're eligible.

 

Gift cards

Gift cards are non-refundable. They cannot be returned, exchanged, or redeemed for cash.

 

Policy Updates

This Refund Policy may be updated at any time without notice. For the most current version, please contact us at hello@granitehippo.com.